1Introduction
Memon Infotech ("we," "us," or "our") is an IT agency providing software development, web/app development, and IT consulting services. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website, contact us, or engage us for services.
By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and services.
2Information We Collect
2.1 Information You Provide Directly
- Contact details: name, email address, phone number, company name, job title
- Project details: information you share in inquiry forms, briefs, or proposals about your business needs
- Communications: messages sent via contact forms, email, chat, or during meetings
- Payment information: billing details for invoicing (payment card details are typically processed directly by our payment provider, not stored by us)
- Account credentials: where a client project requires access to systems, hosting, or third-party accounts
2.2 Information Collected Automatically
- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, referring website, and general usage patterns
- Approximate location (derived from IP address)
- Cookie and similar tracking data (see Section 5)
3How We Collect Information
We collect information when you:
- Fill out a contact, inquiry, or newsletter sign-up form on our website
- Email, call, or message us directly
- Engage us for a project, requiring you to share business or technical information
- Browse our website (via cookies and analytics tools)
- Interact with us on social media or third-party platforms
4How We Use Your Information
We use the information we collect to:
| Purpose | Examples |
|---|---|
| Deliver our services | Building, testing, deploying, and supporting your project |
| Communicate with you | Responding to inquiries, sending project updates, invoices |
| Improve our website | Understanding how visitors use our site to improve content and usability |
| Marketing | Sending newsletters or updates, only where you've opted in |
| Legal & compliance | Maintaining records for tax, accounting, and legal obligations |
| Security | Detecting and preventing fraud, abuse, or unauthorized access |
We do not sell your personal information to third parties.
7Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including:
- For the duration of an active client relationship, plus a reasonable period afterward for support and record-keeping
- As required to comply with legal, tax, or accounting obligations
- Inquiry or contact form data not converted into a project may be retained for a limited period and then deleted
When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
8Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction, including access controls, encrypted connections (HTTPS), and secure storage practices.
However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9Your Rights & Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information, subject to legal or contractual retention requirements
- Object to or restrict certain processing, such as marketing communications
- Withdraw consent at any time where processing is based on consent (e.g., unsubscribing from our newsletter)
To exercise any of these rights, please contact us using the details in Section 14. We will respond within a reasonable timeframe.
10Children's Privacy
Our website and services are intended for businesses and individuals aged 18 and above. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
11International Data Transfers
As we may work with clients and use service providers located in different countries, your information may be transferred to and processed in countries other than your own. Where this occurs, we take reasonable steps to ensure your information receives an adequate level of protection.
12Third-Party Links
Our website may contain links to third-party websites (e.g., social media, partner sites). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
13Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. For significant changes, we may notify active clients directly.
14Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:
Memon Infotech
Email: info@memoninfotech.com · Phone: +91 9173596827
Address: Surat, Gujarat